FAQ

1. What is consignment?

2. Do you offer cash options upfront for designer items?

3. How do I get paid?

4. Why are so many items in your store new with the original tags?

5. Why do you not negotiate or barter?

6. What sizes and departments do you specialize in?

7. Do you only accept designer items?

8. What do you need? What sells the fastest?

9. How can I consign if I live out of state?

10. Why can I not pick up my unsold items at the end of the consignment period?

11. Do you handle estates for loved ones who have passed? How does it work?

12. Do you offer home pick up service?


1. What is consignment?

The main difference between a consignment store and your local thrift store is that our inventory is not donated to us. Instead it is consigned. By this we mean that every item in our store belongs to someone else. We have a contract that states that to the best of our ability we are going to price, display and sell your gently used items. As a consignment store we strive to create that “real store” feel: cleanliness, organization, color coordination, and selection. Of course the fun part of consignment is, that we never know what’s coming in, so our inventory is always changing. This means better selection for you and a higher turnover of clothing. To date we average a 85% turnover on our inventory in the first 35 days.

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2. Do you offer cash options upfront for designer items?

Yes! Designer items are one of our most desired pieces that come into our stores and as such, we guarantee you will make more money selling your cherished designer pieces than any other competitor stores. The important thing to remember when selling your designer pieces is that the more you have like original literature the more your make. Original receipts, dust covers and boxes all add to the resale value of your gently used designer pieces. You make more selling designer pieces through us if you choose to consign:

  • If we sell your item for more than $49 you will receive 50% of the selling price
  • If we sell your item for more than $500 you will receive 60% of the selling price
  • If we sell your item for more than $999 you will receive 70% of the selling price

If you’d prefer to just be paid upfront for your items we also offer those services. We will pay you cash on the spot for:  Michael Kors, Tory Burch, Kate Spade, Coach, Chanel, Louis Vuitton, Hermes, Christian Louboutin, and many more.

For an appointment, please see below:

You are always welcome to drop off your designer items when we are open OR if you’d prefer to have someone look at them and give you prices or a cash offer on the spot please email us at [email protected] and schedule an appointment. Most appointments don’t need more than 12-24 hours notice. We will respond to you promotly. Remember we only accept authentic designer items, so please no fakes or gifts or pieces that you yourself did not purchase from the store. Our reputation rides on accepting only authentic high quality items! We also list your items for no additional charge on our ever growing social media avenues including but not limited to instagram, facebook and ebay to get maximum reach and exposure for your items.


3. How do I get paid?

We don’t make you wait for your money ever

If we are open and you have money on the books than you may pick it up in check form. We also mail checks at the end of ever month to those whom we owe $75.00 or more to but remember it is your money and you may pick it up anytime we are open. You can call and check your account (via your name) or simply swing by anytime.

Lilburn: 770-923-2968

Marietta: 770-971-4750


4. Why are so many items in your store new with the original tags?

This is a great part about shopping at a consignment store, even if you don’t like to shop gently used. Over 30% of our inventory comes to us new with the original tags because as women we tend to purchase items (sometimes multiples) and then forget to return them or we decide later that it’s not the look we are going for. If you are looking for a gift that still has tags consignment is a great way to go.


5. Why do you not negotiate or barter?

We spend a lot of time researching the market and our clients needs. This includes styles, prices and current trends. With this knowledge we price our items at anywhere from 50% to 90% off the original price. We work hard to price it right the first time, no color tags and we are proud to say that over 85% of it sells within the first 35 days. Of course we have special events and big sales, but we never negotiate or barter at the counter. After all, would you want us to barter with one of your items we were selling for you?


6. What sizes and departments do you specialize in?

We have numerous racks and sizes in each department to give you a large selection to choose from when you come to shop with us.

With that being said, the sizes we accept are as follows:

Juniors (0-13) Ladies (2-14) Plus (16-28) Formals & PROM (all sizes)
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7. Do you only accept designer items?

No, our motto is “from Gap to Gucci we’ve got you covered.” Got a couple of cute Target tops that have never been worn…bring them in. Of course the better sellers come from the department stores to the boutiques. Main stream labels like Chico’s, Ann Taylor, Banana Republic, etc are what sell best for us and what we have the biggest demand for. Of course we love our LV, Prada & Fendi items too. Those just sell so darn fast!
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8. What do you need? What sells the fastest?

We need everything- this is what makes consignment fun. Hands down the fastest sellers that we can NEVER have too much of our accessories: Shoes, Jewelry & Purses!


9. How can I consign if I live out of state?

Well first of all thank you for going to such lengths to do business with us. We promise to not disappoint. We have quite a few out of state consigners. We will send you a contract, set you up with an account and wait for you to ship your items. It’s worth the shipping we promise!
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10. Why can I not pick up my unsold items at the end of the consignment period?

Any item that we price at $50 or more, if in the case that it doesn’t sell you are more than welcome to pick it up. But due to high volume we do not offer pick ups on your unsold items priced under $50. Any item that does not sell will be donated to charity and you will receive a tax donation slip. We have found this method to be easier for everyone involved and not a problem since most items sell within the 60 day period. Should an item sell outside of the 60 day mark we will still credit your account.

Charities we donate too:
FODAC (Friends of Disabled Adults)
Second Life Rescue
MUST Ministries
Fighting For Dawn
Atlanta Beagle Rescue


11. Do you handle estates for loved ones who have passed? How does it work?

Yes we have quite a bit of experience in handling estates and understand that this is a difficult period of your life and we promise to handle with care. We offer a couple different options for estates: cash or consignment and would be happy to set up an appointment to look over your items. Furniture is a popular seller at auctions and estate sales but clothing and accessories are a much harder sell, this is were we come in. We make it simple and fast. A well trained associate will come out take about an hour of your time, view the items and discuss your options with you.

If you would like to set up an appointment to do this please email us at [email protected] and in the title write ESTATE. Thank you for allowing us the opportunity to help you in this time of grief.
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12. Do you offer home pick up service?

YES! With so much going on in our lives now a days, we understand your time is precious and sometimes we need an extra hand. We offer home pick up services for clients who:

* Have a loved one who has passed away and needs a gentle hand to handle it

* Have at least 100 + pieces they need to consign or sell

* Have at least 50 + designer pieces they need to consign or sell

Our time is precious as well which is why we offer drop in and consign options at any of our stores during all store hours NO APPOINTMENT is ever needed but we love to go that extra mile.

Simply send an email to: [email protected] with “home visit” in the title and we will discuss your home visit specifics.

We look forward to helping you clean out, clean up and sell your gently used items.